General Question
What services does Rosewood Carpentry & Decor offer?
We specialize in wooden flooring, wall paneling, cabinetry, shelving solutions, custom furniture design, and home renovation, along with tailored carpentry and decor solutions.
Do you offer custom furniture design?
Yes, we craft bespoke furniture pieces tailored to your specific style and space requirements.
Can I see samples of your previous work?
Absolutely! Visit our gallery page or contact us to explore our portfolio of completed projects.
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Do you provide free consultations?
We offer an initial consultation to understand your needs and propose suitable solutions.
What materials do you use for your projects?
We use high-quality, sustainably sourced wood and materials to ensure durability and eco-friendliness.
Do you handle both residential and commercial projects?
Yes, we cater to both residential and commercial clients, offering tailored solutions for every need.
How long does it take to complete a project?
Project timelines depend on the scope and complexity. We’ll provide an estimated timeline after assessing your requirements.
Payment & Policy
What payment methods do you accept?
We accept cash, credit cards, bank transfers, and online payments for your convenience.
Is a deposit required before starting a project?
Yes, we typically require a deposit to confirm your order and begin the project.
Depending on the project’s scope, we may offer installment plans. Please contact us for details.
Do you provide invoices for payments?
Yes, every payment is accompanied by a detailed invoice for your records.
Refunds are available for cancellations made before work begins. Custom orders are non-refundable once production starts.
Can I cancel my order after it’s confirmed?
You may cancel before production starts. Cancellation fees may apply depending on the project stage.
What happens if I’m not satisfied with the final product?
Customer satisfaction is our priority. We’ll work with you to address any concerns and ensure you’re happy with the result.
Are there additional charges for delivery or installation?
Delivery and installation fees may apply depending on your location and project scope. These will be communicated upfront.